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Tool · agent status · checked September 28, 2026

Agent Status Board: Which Shopping Agents Are Working Right Now

Updated · by the Alibaba Spreadsheet editors

Short answer

On September 28, 2026, 16 of 20 agents we track were working normally. 2 were amber — ACBuy (site up, but listed as closed elsewhere and silent on Trustpilot since July) and MuleBuy (unconfirmed raid rumours and stuck-order reviews). AllChinaBuy and WeGoBuy were offline, and CNFans and Pandabuy are closed for good. Filter the board by status below. If your agent is amber or red, the item IDs in your spreadsheet still work at any green one.

16working
2unclear or delayed
4offline or closed
Monthlyfull recheck

8 finds that work at any green agent

These Weidian listings paste into whichever agent is working for you. Tap a card for all photos and sizes on repbuysheet.com. Missing your size, colour or brand? There are 10,000+ products in repbuysheet.com these cards link into.

Sponsored links. Photos, names and buttons open the listing on repbuysheet.com, with every photo, the size options and the seller link. Prices are that catalog's USD and CNY figures at the time of our check.

Status board, September 2026

Shopping agent status, checked September 28, 2026
AgentStatusWhat we foundFeeFree storageTrustpilot
KakoBuyWorkingMid-August outage was brief; running again by Aug 31Per item; often zero100 days4.1/5 · 286
ACBuySite up · unclearSite loads with no notice, but rep.tools lists it as closed and Trustpilot has had no review since July 30——4.5/5 · 974
AllChinaBuyOfflineHomepage shows only a hacker-attack maintenance notice——4.1/5 · 215
MuleBuyDelays reportedRaid reports unconfirmed; site up, but August reviews describe stuck orders——4.7/5 · 2,962
SugargooWorkingOnline; tax-free EU linesDisputed (0% or ~5%)100 days3.5/5 · 643
JoyaGoo (ex-JoyaBuy)RenamedJoyaBuy became JoyaGoo in 2025; old links need converting0% (official)90 days4.6/5 · 2,921
SuperbuyWorkingOnline since 2012; publishes full fee table0% on Taobao, Tmall, JD, 168890 days4.5/5 · 1,030
OopbuyWorkingOnline; beware look-alike domainsAdvertised as none90 days (commonly cited)score withdrawn · 894
HooBuyWorkingOnline; 6 free QC photos, but terms reserve an 8% feeAdvertised none; terms allow 8%90 days3.8/5 · 567
OrientDigWorkingOnline; 4.7/5 on Trustpilot, few recent reviewsNone on common platforms90 days (+30 parcel)4.7/5 · 961
USFansWorkingOnline; ships from China, takes PayPal; Trustpilot score withdrawnDisputed (0% or ~5%)90 days (reported)score withdrawn · 759
CSSBuyWorkingOnline; subject of a 2024 US trademark case6% (3–5% by tier)90 days—
iTaoBuyWorkingOnline; newer agent, fee unpublishedNot published90 days (+30, then destroyed)—
BasetaoWorkingOnline since 2014; advertises up to 180 days' free storage0–5% (advertised)Up to 180 days (advertised)—
WeGoBuyOfflineSite offline since early 2025; no shutdown notice ever posted———
HipoBuyWorkingOnline since 2025; surprise freight bills reportedNot published90 daysscore withdrawn · 734
LitBuyWorkingOnline; packs parcels before you pay shipping4–10% (unverified)~90 days (unverified)score withdrawn · 584
LoveGoBuyWorkingOnline; free QC video, 60-day storageVaries by category60 days4.4/5 · 575
EastMallBuyWorkingOnline———
LoongBuyWorkingOnline; app-first———
CNFansClosedClosed August 2026 (rep.tools), after a false shutdown rumour in January———
PandabuyClosedRaided April 2024; never reopened———

Working = site loads, accepts a pasted link, no closure notice and recent customer activity. Unclear = sources conflict. Fees and storage from agents' own pages where published, otherwise rep.tools, KakoGuide and W2C Spreadsheet; a dash means not confirmed. Trustpilot fetched Sept 26–28, 2026.

How we decide an agent's colour

Each month we check four things for every agent: whether its website loads without a maintenance or closure notice; whether its search accepts a pasted Weidian or Taobao link; whether independent trackers such as rep.tools report a closure; and whether customers are still posting recent reviews. Green needs all four to look normal.

Amber is for genuine conflict, not rumour alone. ACBuy is the clearest case: its site works and has published nothing about closing, but rep.tools has listed it as shut three times and its Trustpilot page went quiet after July 30. MuleBuy is amber for a different reason — its site works and nothing is confirmed, but August reviews describe orders stuck for weeks. Red means the site itself says it's down, or has gone dark: AllChinaBuy shows only a hacker-attack maintenance notice, and WeGoBuy's domain has resolved to nothing since early 2025.

Early warning signs to watch yourself

  • Withdrawals of your balance slow down or stop.
  • Items sit in "processing" for weeks with no explanation.
  • Support stops replying, or keeps urging you to top up.
  • A maintenance page stays up for more than a few days.

If you see these at your agent, stop adding money, ship or withdraw what you can, and move your links elsewhere.

My agent is amber or red — what now?

  1. Rescue the item IDs. Run your spreadsheet's links through the link converter to get the original Weidian, Taobao or 1688 listings.
  2. Pick a green agent from the board, comparing fees, storage and reviews — or read the spreadsheet index for more detail.
  3. Handle the old account in writing. Screenshot orders and balances, email support, and check your card or PayPal dispute deadline.
  4. Keep original links from now on, so the next closure doesn't cost you your list.

Agent status questions

How do I know if my shopping agent is down?

Check whether its site loads without a maintenance notice, whether a pasted link returns a live item, and whether customers are still posting recent reviews. This board does those checks monthly for 20 agents.

Which agents are working this month?

16 of the 20 we track were working normally on September 28, 2026, including KakoBuy, Superbuy, Sugargoo, Oopbuy and JoyaGoo. ACBuy and MuleBuy were amber; AllChinaBuy and WeGoBuy were offline.

Is ACBuy down?

Its website loads with no closure notice, but rep.tools lists it as closed and its Trustpilot page has had no reviews since July 30, 2026. We class it as unclear.

Did MuleBuy get raided?

That hasn't been confirmed by MuleBuy or any authority. Its site and app work, but August 2026 reviews describe stuck orders, so we show it as amber.

What happened to CNFans and WeGoBuy?

CNFans closed in August 2026. WeGoBuy's site went offline around January 2025 without an announcement.

How often is the board updated?

Every agent is rechecked monthly; the last full check was September 28, 2026.

Next stop after Agent status board

The paper trail behind Agent status board

Researched by the Alibaba Spreadsheet editors and last checked on . Status, fees and review counts on this page trace back to the links below; where two sources disagree we say so instead of picking one. The product cards come from repbuysheet.com, and we dropped every listing whose lead photo belonged to a different item.